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		<title>Comment on The Socialization of Customer Care by Frank Keith</title>
		<link>http://socialdynamx.com/blog-post-1/#comment-339</link>
		<dc:creator>Frank Keith</dc:creator>
		<pubDate>Tue, 21 Feb 2012 15:17:35 +0000</pubDate>
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		<description>Fantastic perspective, Dave. Thank you for articulating the message so well.  We&#039;re establishing an important beachhead by having these conversations and raising awareness.</description>
		<content:encoded><![CDATA[<p>Fantastic perspective, Dave. Thank you for articulating the message so well.  We&#8217;re establishing an important beachhead by having these conversations and raising awareness.</p>
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